3rd Street Youth Center & Clinic
  • SF, CA, USA
  • Salary
  • Full Time

3rd Street Youth Center & Clinic is a community-based agency providing youth in the Bayview Hunters Point with medical and behavioral health services that encourage them to make decisions that support their health, safety, and development. 3rd Street Youth Center & Clinic also manages a number of successful Transitional Age Youth (TAY) housing stabilization programs and one of the city's few Youth Access Points.

The Operations Coordinator will be responsible for assisting and coordinating day-to-day operations related requests for all our teams and facilities. Reporting to the Director of Administration, this position's primary responsibility is ensuring organizational effectiveness and efficiency for the organization's operational function including general operations, facilities & vehicles, IT, ergonomics, and vendor liaising.

The successful candidate will work well in a busy, self-motivated, bilingual environment that requires a high level of organization with an attention to detail, and proficiency in multitasking and prioritizing tasks, strong communication abilities with a range of stakeholders, creativity, and an ability to identify and adapt well to evolving needs and opportunities.

Duties & Responsibilities:

​​The following is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Operations Coordinator. Duties, responsibilities, and activities may change, or new ones may be assigned as needed.

General Operations:

Coordinate overall operations and administrative activities including, but not limited to:

  • General office administrative duties
  • Manage office communications: info@3rdstyouth.org, incoming mail, and phone line
  • Purchase office supplies, equipment, furniture, etc for offices and staff
  • Organize meetings and events as assigned
  • Assist with travel arrangements as assigned
  • Ensure service requests are processed efficiently, effectively, and adhering to approved budgets
  • Maintain up-to-date service request records
  • Prepare reports and audits to monitor and improve operations effectiveness
  • Recommend process & procedures improvements

Facilities & Vehicles:

  • Establish and maintain working relationship with Facilities Vendors (e.g. construction, janitorial, pest control, etc)
  • Coordinate general facilities and building maintenance request as needed for multiple sites (5+)
  • Responsible for maintaining and coordinating use of the company vehicle (schedule maintenance, ensure it is filled with gas and clean, deliver vehicle to other staff as needed, etc)

IT:

  • Coordinate IT/Tech support requests with IT vendors
  • Under direction of the Director of Administration, purchase and maintain inventory of software, hardware, and equipment for our offices and staff.
  • Monitor and maintain software licensing and maintenance agreements.

Ergonomics:

  • Coordinate ergonomic work site evaluations and follow ups, ergonomic equipment purchasing

Vendor Liaison:

  • Actively engage and work with vendors (e.g. janitorial, security, IT, pest control, mobile service, ISP & phone service, electricians, etc.) to fulfill internal service requests.
  • Coordinate service requests with appropriate vendor
  • Handle problems with vendors and escalate as necessary
  • Assess vendor performance and notify Director of Administration when quality of service delivery issues arise
    • Discuss assessments with Director of Administration, make recommendations as needed

About you:

  • Skills, Knowledge, and Abilities (SKA):
    • General understanding of practices, theories, and policies involved in operations administration
    • Ability to prioritize and organize work, complete multiple tasks adhering to deadlines and balancing interruptions
    • Exceptional organizational skills with reliability and consistency in work performance
    • Excellent analytical, decision-making, and problem-solving skills
    • Ability to multi-task and efficiently and manage priority action items
    • Superior verbal and written communication and interpersonal skills
    • Extremely proficient in Google Workspace
  • Education & Experience:
    • Bachelor's degree in Business Administration or related field and/or equivalent combination of education and experience
    • At least 2 years of related experience
  • Physical demands:
    • Prolonged periods sitting at a desk and working on a computer
    • Must be able to lift up to 15 pounds at times
    • Must be able to work outside regular business hours on occasion
    • Must have a valid CA Driver's License and eligible for auto insurance

General info:

  • This position is a salaried, exempt and full-time role
  • This position's worksite is located in our Annex office in San Francisco
  • This position reports to the Director of Administration

Compensation and benefits:

  • This position has an annual salary of $78,000
  • We offer a comprehensive benefits package, including health, dental, vision, 403b, generous time off (vacation, sick, and holidays), and more!

3rd Street is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, creed, religion, sexual orientation, partnership status, gender and/or gender identity or expression, marital, parental or familial status, national origin, ethnicity, alienage or citizenship status, veteran or military status, age, disability, or any other legally protected basis. Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified candidates with arrest and conviction records.

3rd Street Youth Center & Clinic
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