3rd Street Youth Center & Clinic
  • San Francisco, CA, USA
  • Full Time

3rd Street Youth Center & Clinic is a community-based agency providing youth in the Bayview Hunters Point with medical and behavioral health services that encourage them to make decisions that support their health, safety, and development. 3rd Street Youth Center & Clinic also manages a number of successful Transitional Age Youth (TAY) housing stabilization programs and one of the city's few Youth Access Points

We consider the journey from housing insecurity to housing stability a collaborative process with young people. Our Housing team works with youth to overcome the economic, emotional, medical, legal, and social barriers that keep them from getting their own apartments or homes. With a goal to end homelessness for the young residents of Bayview Hunters Point and San Francisco, 3rd Street offers rapid re-housing, access to the City's Coordinated Entry System, and housing-focused case management.

The Director of Housing will oversee a diverse portfolio of homelessness and housing programs. Programs and service types range from Rent Relief to Coordinated Entry, Interim Housing, Housing Navigation, Landlord Engagement, Emergency Housing and Rapid Rehousing, Permanent Supportive Housing, and a Residential Program. Candidates for the position are expected to bring expertise in HUD, state, and local funding sources, demonstrated experience in federal and locally funded subsidy administration, and a deep understanding of residential facility management for sites serving individuals with high needs. The Director of Housing will oversee the housing team including a Residential Program Director, Assistant Director, Housing Program Manager, and Case Managers. In addition to overseeing the implementation, ongoing operations, and continuous quality improvement and outcomes for all housing programs, this position will also work in close coordination with the rest of the executive leadership team to execute fiscal and contract oversight for all programs, liaising directly with funders at each stage of the procurement, negotiations, and ongoing contractual monitoring process.

Duties & Responsibilities:

The following is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Director of Housing. Duties, responsibilities, and activities may change, or new ones may be assigned as needed.

Program & Staff:

  • Provide oversight for the major program areas including supportive services, facilities and property management, asset management, budget and contract management, and managing collaborations and partnerships.
  • Develop overall departmental strategic vision that reflects programmatic needs and aligns with agency's strategic framework and overall mission.
  • Working with program managers, develop strategic program-specific goals and timelines; as necessary, support program managers with implementation of plans.
  • Hire, train, and supervise leadership of each program area, including conducting annual performance evaluations, ensuring training needs and requirements are met, and recommending personnel actions, as appropriate.
  • Represent, or ensure representation in relevant coalitions, policy discussions, city and community hearings and advocacy opportunities.
  • Develop and implement strategies that will maximize synergy among all housing programs and other agency departments.
  • Develop and implement a system to evaluate the skill, experience, and professional development needs of all housing staff.
  • As necessary, develop objective performance measurements across all sites to assess program quality.
  • Ensure that all program staff work within the framework of the agency's mission, vision, and values
  • Fulfill leadership duties when a position is vacant; support other staffing needs on an emergency basis, as needed
  • Ensure services are provided in collaboration with all applicable funding streams and regulations.
  • Maintains responsibility for ensuring that all programs and services have a defined service delivery model and operate within the construct of 3rd Street's mission, vision, and values.
  • Ensures all programs focus on client-centered services that are needs-driven, strength-based, and are culturally relevant.
  • Ensures that there is a flow of participants and referrals into all programs and that discharges are managed in a way that promotes positive outcomes.
  • Responsible for Continuous Quality Improvement standards across the agency and working with the teams to implement systems for CQI.
  • Establishes a harmonious working relationship with the community and coordinates services with appropriate community-based organizations as needed to highlight the value and the purpose of programming.
  • Communicates effectively and conscientiously utilizing strength-based language and philosophy throughout all aspects of program management and supervision.
  • Participates in the delivery and attendance at trainings for the purposes of agency, professional, and personal development.

Fiscal & Administrative responsibilities

  • Manage program contracts, including leading contract negotiations, meeting reporting requirements and ensuring compliance and adherence to all relevant policies and procedures.
  • Work with program leadership and finance staff to develop and monitor budgets to ensure they are within budgetary constraints.
  • Work with development staff to identify and seek additional funding for organizing work, including participation in gathering data for reports, grant writing and identification of potential donors.
  • Foster strong relationships with City and other funders; act as a liaison between program and funders.
  • Responsible for assuring the maintenance of records and other administrative requirements of all programs.
  • Responsible for ensuring compliance with documentation and charting requirements for all funding streams.
  • Responsible for ensuring contract compliance with all funders including grant management, presentations, and reports.
  • Leads the development of new programs and services including grant writing, presentations, and more.
  • Leads the annual budget planning process.

About you:

Skills, Knowledge and Abilities

  • Possess influencing/negotiating skills and excellent oral and written communication. Political savvy.
  • You have a partnering attitude; high integrity/honesty. Promotes accountability for self and others.
  • Client service and strength-based orientation. Embraces diversity in all aspects.
  • Possess problem-solving skills and conflict resolution skills.
  • Resilient and demonstrates the ability to embrace adversity. Has the ability and eagerness to promote continual learning.
  • Strategic thinker and visionary. Possesses external awareness and motivation towards mission and services of the agency.
  • Adaptable and open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Adjusts rapidly to new situations warranting attention and resolution.
  • Assess strengths and needs in the supervision of clinical work. Holds an attitude of strength-based, person-centered services.
  • Work well with others and behave professionally and ethically while developing professionally.
  • Express facts and ideas verbally and in writing in a clear, concise, and organized manner.
  • Strong budgeting, expense monitoring, and contract development skills.

Education and Experience

  • Bachelor's Degree (or higher) in related field (i.e. Social Work, Public Administration, etc.) or comparable work experience.
  • Five years experience in a management/leadership position in housing, human services, or relevant fields.
  • Demonstrated capacity leading diverse and multi-disciplinary teams toward a common goal.
  • Experience managing partnerships & collaborations with diverse stakeholders.

Other

  • This position requires a valid California driver's license, personal vehicle, proof of personal vehicle insurance coverage, and the ability to drive for work.

General info:

  • This position is a salaried, exempt, and full-time role.
  • This position's worksite is our Housing Office in the Bayview/Hunters Point neighborhood in San Francisco.
  • This position reports to the Executive Director.

Compensation and benefits:

  • This position has an annual salary of $140,000.
  • We offer comprehensive benefits package, including health, dental, vision, 403b, generous time off (vacation, sick, and holidays), and more!

3rd Street is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, creed, religion, sexual orientation, partnership status, gender and/or gender identity or expression, marital, parental or familial status, national origin, ethnicity, alienage or citizenship status, veteran or military status, age, disability, or any other legally protected basis. Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified candidates with arrest and conviction records.


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